Testimonials

HIGHLY HIGHLY RECOMMEND THIS REALTOR!!! Working with Alan and Angela was literally one of the most amazing experiences that my husband and I have had in our lives. As first time home buyers, we were extremely anxious about the process and knew that we would need a lot of support and guidance to ensure that we ended up with the home of our dreams. Alan is incredibly knowledgeable and made sure that we were taken care of every step of the way. He quickly alerted us of opportunities and communicated with us daily as we narrowed down our real-estate choices. When we decided on a home to purchase, Alan and Angela were extremely thorough throughout the process and made sure that we were made aware of every aspect of it until our closing took place. Owning our dream home would not have been possible without Alan and Angela's incredible work. It was such a pleasure to go through this experience with members of the Joel Nelson Group and we HIGHLY RECOMMEND that you do the same if you have real estate needs!

Latisha N.

We recently sold our home and the Joel Nelson Group exceeded expectations! We really appreciated their superior customer service and their expertise of the Capitol Hill real estate market. From day one Joel’s team took the lead and handled the prelisting renovations, the staging of the house, and everything else we needed to get our home ready to sell. We listed the house on a Thursday, held the open house on Sunday, and had a ratified contract by Tuesday! The entire experience was stress free and fantastic. We couldn’t be more satisfied. The Joel Nelson Group is highly recommended.

Jimmy S.

Joel, Alan, and the rest of the team are a real pleasure to work with. As a client, you know they genuinely care about you and about getting the result you're looking for. They're a part of the community and earn people's trust by getting to know people and their needs, and then they work tirelessly to deliver results. We bought our Capitol Hill home from Joel in 2007, and worked with Alan for the last several years to find the right home to move to as our family expanded. Alan stuck with us through thick and thin and the hard work paid off when we got a home and just moved in. On the sell side, Joel and his team worked hard to get our home quickly into the best possible shape for the sale, including coordination of staging, cleaning, and other prep. We'd highly recommend Joel Nelson Group to anyone who asks.

Brian H.

Trustworthy, professional, and knowledgeable -- Joel and his team make every piece of the real estate transaction flow smoothly because of these traits. Joel prepared, staged and professionally photographed our house for market. The result: he secured a solid contract in less than 6 days with excellent terms and achieved an outstanding overall result. Our move was seamless and we couldn't imagine it going any better -- We can't thank Joel and his team enough for providing the best service ever received while living in DC. Great people, amazing results, out-of-this world value. Thank you!!!

Matt M.

My wife and I worked with the Joel Nelson Group to both sell our previous home on Capitol Hill and purchase our new home.

Ned Kraemer was our buying agent. Ned provided excellent service, helping us find our future home and guided us through the paperwork. He helped us understand and interpret the buying contract and the property and mortgage laws. The entire purchase process went very smoothly and it is all thanks to Ned. Highly recommend him!

Joel Nelson assisted us in selling our old home on Capitol Hill. Joel has a deep knowledge of the Capitol Hill market and an eye for setting up the home for sale. He gave us great suggestions on small improvements that we could make to the house that led to a great return on our investment. Joel worked with us to lay out a schedule for getting our house on the market and kept us informed throughout the process.

Buying and selling a home is a huge ordeal, but Joel, Ned, and the rest of the wonderful staff at the Joel Nelson Group helped us through the process. They were great and my wife and I highly recommend them for all your real estate needs!

Kevin B.

Joel Nelson and his team were a complete joy to work with in the selling of our home. They've actually reinvented the process, taking as much burden off of the homeowner as possible. Every step of the process was handled with extreme professionalism and aplomb. We highly recommend this team to anyone in the Washington, DC, Metro Region.

Jennifer W.

We recently both sold and bought a house on Capitol Hill with the skilled assistance of The Joel Nelson Group. For our sale, Joel shared spot on expertise regarding repairs and staging and then assisted with both. Team members Thonya Nelson and Becky Mertz brought practical creativity to staging, making our home look better than it every had and it sold in one weekend with multiple offers from which to select. When it came to buying a new home, Joel listened carefully to our needs (we had a long list of hard to find attributes) and miraculously found the perfect house for us in record time. He went way beyond the call by sharing his strategic studies ideas and technical know-how regarding repairs with us, even meeting with builders with us. For our sale and purchase, team member Angela Henderson communicated every step in the process with great clarity and friendliness too. We felt well prepared and informed throughout. The Joel Nelson Group was a trusted advisor, a knowledgeable, hard-working, and honest practitioner and we felt we were treated with great care and kindness too. Thanks to the Joel Nelson Group!

Katharine K.

Best Realtor Ever. Selling our house of 29 years, and buying a new home, was daunting, but Joel and his group made it a smooth and stress- free experience. Joel guided us every step of the way. He is amazingly knowledgeable, ethical, and personable.

Tina D.

Joel and his team were superb in every aspect of the sale of our Capitol Hill home. I have sold several houses both with and without realtors and this sale was by far the best. And it wasn't just because it sold in one week, the week of a giant snow storm no less (open house was the day after DC got 2 ft. of snow.) Joel's business model is unique: he and his team manage any renovation that needs to be done to make the house presentable and staging is part of the package---no extra cost! Also, the marketing materials are slick and modern. Finally, Joel's winning personality and professionalism made this stressful process much less so!

Louise M.

We are new to Washington DC, and Alan Mertz was a lifesaver for us to help us navigate the tricky world of renovated DC townhouses. We'd heard so many nightmare tales of bad renovations, but Alan gave us the lay of the land and helped us scope out the houses done by companies he trusts. He was patient with our very specific requirements, and ultimately helped us buy a house that met all our criteria for size, location, and brand-new renovation. Thanks, Alan and the Joel Nelson team!

Alissa M.

Congratulations on outstanding work by Joel and his team in advising, staging, marketing and closing on the sale of my Capitol Hill townhouse in the spring of 2016. He (they) prepared a marketing plan, advised well on pricing the property, staged the property, and executed an intensely focused push to find a buyer. The house was under contract a week after it went on the market. A group of real pros. I am a very happy seller.

Patrick R.

Where to begin? Ned helped make the process of buying a home in D.C.'s notorious seller's market easier than we ever imagined it could be. He gave us a terrific initial consultation, connected us with an outstanding lender and made sure we were comfortable every step of the way. When we found the house perfect for our needs, he told us exactly what we had to do to in order to write a winning offer while still protecting our interests. And thanks to Ned's "bid whispering," we did.

Mike D.

I cannot recommend Joel Nelson highly enough. Simply put, Joel knows the market and can identify low-cost improvements to your home that will increase the value of your house.

David A.

There were a couple of points in my search where Ned would have ended up with a larger commission and less work if he'd just pushed me to buy -- but when he thought the comps wouldn't justify a particular price, he told me so. I recommend him to anyone I know who's looking now.

Jeff H.

Joel and his team made selling our Capitol Hill home one of the easiest, least stressful things we've ever done! From the first meeting we had with him until closing, Joel was always responsive and kept us in the loop. In just a couple days, we had multiple offers over asking. Joel and his team took care of everything- coordinating small repairs to be done, cleaning, staging, the open house, and closing. It was a very smooth process and to top it off, the entire team is just genuinely nice and excited to be working with you.

My husband and I couldn't have been more pleased with the outcome of our home sale and we both highly recommend Joel!

Sarah O.

Ned was fantastic. I was selling a Cap Hill property while traveling internationally which could have been super difficult. However, Ned was able to make everything very easy for me. In addition, as we came across numerous problems with contractors, Ned was incredibly responsive and helpful. I couldn't have made this sale without Ned's help. He was much more than just another realtor. I couldn't recommend him more highly.

Mark V.

Joel Nelson sold for me my home on Capitol Hill in Washington, D.C. From the moment he took my telephone call through the closing and even afterwards, I received top-notch service. While engaging me in all aspects of the process, I felt that I could leave almost everything to him--including all aspects of the negotiation with the buyer--he engenders trust. He's the best!

Debra M.

Alan is absolutely wonderful. He guided us through every step of the process of finding our first home. He offered thoughtful advice, was honest with his opinions, thorough in his research, and a pleasure to spend time with. He never made us feel pressured. We trust him absolutely. Our closing ran into more than a few bumps in the road (none of them his fault) and Alan went above and beyond to make the closing happen on time. We are very grateful to him for getting us our home, and I recommend him as an agent without reservation.

Elsa & Sam H.

We decided to sell our Capitol Hill row house after we had left the DC area and rented it out for a while. We cannot say enough about the positive experience we had with Joel and his team - they provided valuable advice and guidance at every stage in the process. After a single walk-though with my husband, Joel took it away and not only were we pleasantly surprised by the eventual sale price, but we were able to complete the sale remotely from start to finish! Joel proposed some improvements to the house, hired competent and reasonable providers to execute the projects, and completed the projects ahead of schedule and in-budget. He then staged the house free of charge, which is huge value-added. Most importantly, when the house was ready to go, he recommended listing it when the weather remained unseasonably chilly, just before the real estate season really began. We were hesitant to do so, but we are so happy we followed his advice! In the end we had multiple offers after barely lifting a finger to get the house in shape for sale. To name just one example of a personal touch - on the day of our open house, he personally shoveled the snow on our front walkway! It is clear to us that Joel is an expert in Capitol Hill real estate and that he and his team are personable, professional and responsive. We already have recommended him to our friends, and will continue to do so.

Esther Q.

Ned made every part of buying my first house easy. You can tell he genuinely loves houses and has an eye for details that make a house special--or that reveal what a bad renovation job a house got. Often when we walked into a place, Ned would notice small things that would have escaped me, like shoddy craftsmanship. That's what made him invaluable as a realtor to me. I love my house (the price of which Ned accurately predicted) and wouldn't have won the bid without him.

Jenny R.

From start to finish, we felt like our Buyer Agent Alan Mertz had our best interests at heart, 100% of the time. Alan listened to our wants and needs in a new home and understood us as a couple. During our settlement process, there were a few items that we requested to be fixed as determined by our home inspection and Alan leapt into action… ensuring that the work be completed correctly, timely, and by licensed contractors. This helped give us the peace of mind that we were purchasing a house free of any unforeseen problems. Rest assured, if you use Alan as your agent in the DC area, you are working with one of the best persons for the job.

Emily & Brad D.

Joel is the best professional we have ever dealt with in a transaction, and both my wife and I are lawyers and very picky. If you want someone to deal with every detail of selling your house, including recommending and coordinating extremely cost-effective and strategic repairs to your house, as well as full staging, Joel is your man. At every turn, Joel negotiated the situation brilliantly, and he always kept us informed and made us comfortable he was achieving the very best outcome. Bottom line, he has YOUR interests in mind and heart and will achieve the best possible net sale you could hope for. Joel and his team are amazing. Would absolutely love to work with them again. I give the strongest possible endorsement. No Realtor team we interviewed even came close. Great job!

Arthur & Karen L

Alan is one of the sharpest, most charismatic real estate professionals I have known. He is enthusiastic, honest and dependable. You can't go wrong with Alan!

Gant Hill
Former Manager & Broker

If it weren't for Ned we'd never have found our home. And we can't image getting such a great house or living anywhere else. Every time someone asks me for a realtor recommendation I shoot them to Ned.

Erik H.

I found working with Ned to be a very good experience. While my search for a house exposed me to some pretty incompetent and scummy behavior on the part of other agents, Ned was knowledgeable and above all looking out for my interests.

Jeff H.

Ned was available at all hours, handled my many first-time-homebuyer questions with superhuman patience, and found me exactly the kind of place I was looking for. And he's not just a great realtor; he's a great guy, too.

Ryan K.

Ned was a huge help for us purchasing our first home. We had tons of questions and his advice was incredibly helpful. We wouldn't have found our home that we love so much without his help.

Amy E.

Alan helped us buy a wonderful home in Louisville, travelling back to his home town market. He was a great resource about the city, as we were moving from DC. He was also good company for our non-stop two-day fly in/out home search.

Zach E.

Alan knows his market, provides extensive knowledge and detail on "what is hot" and what makes a project sell quickly and at full market value. He represents both sellers and buyers fairly and with integrity, working tirelessly to achieve their specific goals. We had great success with the projects Alan represented us on.

Jake B.

I found Alan Mertz to be a capable and trustworthy real estate professional. His personality and demeanor engendered my wife and me with a degree of comfort which is difficult to find in someone these days. Alan's knowledge of the market place is unquestionable and I would recommend him to anyone seeking out property or real estate advice.

Phillip & Regan R.

We worked with Alan on the purchase of our DC home. Circumstances outside of Alan's control (inventory, competition, etc.) made for a challenging process, but Alan maintained good spirits throughout the process. We also appreciated his thorough expertise of the market, renovation issues and the home buying process. I would definitely recommend Alan to other individuals seeking a consummate professional to guide them through the home buying process.

Eric & Terri M.

Alan was wonderful to work with, and gave us great advice at each step in our home search. He was one of the brightest, kindest, and most responsive agents I have encountered. I recommend him to anyone looking for a home in DC!

Angela P.

My husband and I have been incredibly happy having Alan as our real estate agent. He helped us to buy our first home, sell it a few years later, and upgrade to a larger home to accommodate our growing family. He’s very knowledgeable about both buying and selling and helped us to navigate a very tricky and stressful situation when selling our home. His integrity is top notch, he is not pushy or demeaning, and I highly recommend him and his colleagues at Joel Nelson Group.

Chris & Christianne J.

Ned's a pro. We were pretty terrified about buying our first home, especially in DC, but Ned completely put us at ease. The more time we spent with him, the more we could see just how well he understands the market. He was accessible when we needed him, he was eager to show us around, and his grasp on pricing was uncanny. Most importantly, he helped us understand what *we* wanted in a house and did whatever he could to help us get it. Knowing we were with someone we could trust 100% meant everything to us. Thanks, Ned.

Dave J.

Ned's personable, attentive and knowledgeable about both the D.C. market and the home-buying process. We were first-time buyers and he answered all of our questions, was always easy to reach and made an intimidating process super easy. We still can't believe how smooth and easy everything was!

Rick M.